Accessibility
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Overview
At The Garden, we are constantly working to be as inclusive and accessible as possible.
We are committed to ensuring that artists and audiences of all abilities can make the most of our program. We are always keen to explore new access initiatives and welcome your feedback!
If having read this page you still have a question or need to get in touch about your visit, please email us at access@gardenofunearthlydelights.com.au.
Access is a top priority for us, and we’ll be more than happy to help.
Facilities
All our venues in The Garden have step-free access and are wheelchair accessible. Where possible, accessible entry points are located at main venue entrance.
When booking please provide any details of the access requirements you require. If you need to inform us post booking please email us at access@gardenofunearthlydelights.com.au or call us at 08 7200 3867.
Accessible Toilets are available on site.
The Garden is located adjacent to designated accessible parking bays.
Please visit Adelaide City Council’s website or call 08 8203 7203 for any further information.
If you would like to discuss alternative access to The Garden or dropping off patrons and large groups, please contact us at access@gardenofunearthlydelights.com.au
Guide dogs and assistance animals are welcome in all venues. We can offer you an aisle seat, and let you know about any special effects that might affect your dog.
Venue Access Distance from the Entrance Gate
More Information will be provided soon.
Visual Story
Click here to see last years Visual Story for The Garden of Unearthly Delights
an updated Visual Story will be available closer to the festival dates.
Find the the right assisted performance for you
We have a range of access performances available as well as additional support for all our shows.
These include:
Auslan Interpreted
Shows that have an Auslan Interpreted performance are listed below – this list is constantly being added to, so please check back often! The Auslan Interpreted performance date is also listed on each show page under the Show Details section.
The Farmy Farm – Sun 16 Feb, 15:00
Geraldine Hickey – Thu 20 Feb, 20:15
Tommy Little – Wed 26 Feb, 20:10
Luke McGregor – Thu 27 Feb, 18:50
An Evening Without Kate Bush – Fri 21 Mar, 18:50
Relaxed Performances
These performances allow for noise and movement in the auditorium, as well as re-entry for anyone who may need time away from the performance.
Upsound Instruments – multiple times
We welcome everyone of all skills and abilities to join us! If you have a special access requirement such as your child has a developmental condition or requires mobility equipment, please list your request in the ‘Access Requirements’ section of the booking page so we can make adjustments.
Maho Magic Bar
Saturday and Sunday Matinees. For accessibility requests or queries, contact hello@broadencounters.com
Booking a ticket
To ensure that the Garden can provide you with the best customer service, if you require any accessibility service for shows sold through the Garden’s Box Office, please email access@gardenofunearthlydelights.com.au or call us at 08 7200 3867 for more information.
Once you arrive at the venue, please make yourself known to Front of House staff.
If you are deaf, or have a hearing impairment or speech impairment, contact us through the National Relay Service.
For General Enquiries:
TTY users phone 133 677 then ask for 08 7200 3867
Speak and Listen users phone 1300 555 727 then ask for 08 7200 3867
Internet relay users connect to the NRS at www.iprelay.com.au/call/index.aspx then ask for 08 7200 3867
For Ticket Bookings:
TTY users phone 133 677 then ask for 08 7200 3930
Speak and Listen users phone 1300 555 727 then ask for 08 7200 3930
Internet relay users connect to the NRS at www.iprelay.com.au/call/index.aspx then ask for 08 7200 3930
If you require a companion to accompany you to the venue we accept the Companion Card.
Companion Card tickets can be booked in person or by phone. Should you require the assistance of a companion or carer to attend events or venues, The Garden will issue a second ticket.
For more information on the Companion Card, you can click here: www.companioncard.org.au
If you are booking through Adelaide Fringe directly, please feel free to contact them via email access@adelaidefringe.com.au or via the Access Booking Line on 08 8100 2089.
More Information
If you require any services that are not listed on this page please do not hesitate to contact us via email at access@gardenofunearthlydelights.com.au or call us at 08 7200 3867
